The smarter way to serve your ward.
ClearMyCase gives newly elected UK ward councillors a professional case management platform — with a resident portal, GDPR compliance, and mobile field reporting built in from day one.
Sound familiar?
Everything lives in your inbox
Resident emails mixed with everything else. No tracking, no follow-up system. Cases get forgotten.
Paper notes from surgery
Every ward surgery, you take notes on paper or rely on memory. Nothing is ever recorded properly.
Chasing council departments manually
No reminder system. No case log. You spend hours every week following up on things that should take minutes.
ClearMyCase was built to solve every one of these — specifically for UK ward councillors.
Everything your office needs
One platform. Two portals. Complete constituency management.
Case Management
Track every case from open to resolved. Full timeline, notes, file attachments, and automated reminders.
Resident Portal (PWA)
Residents submit complaints and track their case from their phone — no app download needed.
Unified Inbox
All resident emails in one place. Reply, link to cases, and send from your own @clearmycase domain.
Field Reporting
Log issues during ward walkabouts from your phone — photo, GPS location, instant case creation.
GDPR Built-in
Consent management, Subject Access Requests, data retention, and audit logs — your legal obligations handled.
Analytics & Insights
See your ward's top issues, resolution times, and staff workload at a glance. Monthly PDF reports included.
Up and running in minutes
Set up your office
Configure your ward details, add your team, and customise case categories for your specific area.
Share your resident portal
Give residents the link — they register, submit complaints, and track their case without calling your office.
Manage everything in one place
Cases, emails, field reports, and analytics — all in your office portal. Never miss a case again.
ClearMyCase vs the alternative
See how we compare to existing solutions like CaseworkerMP.
Built for people like you
“As a newly elected councillor I was overwhelmed by emails and case requests. ClearMyCase gave me a professional system from day one — and my residents love being able to track their own cases.”
“The GDPR compliance tools alone are worth it. I used to worry about how I was storing constituent data. Now everything is handled properly and I have an audit trail.”
“The field reporting feature is brilliant. I log issues during my Friday walkabout directly from my phone, and they go straight into the system. Game changer.”
Simple, honest pricing
One plan. Everything included. No hidden costs.
or £79/month billed annually
Infrastructure costs (approx. £50/month) billed directly to you at cost — no markup.
Ready to serve your ward
the modern way?
Book a free 30-minute demo and we'll set up your office portal and resident portal the same day.
Book your free demoNo commitment. No credit card. Just a conversation.